with guests Hurray for the Riff Raff
Gates 5:30pm / Show 7:00pm / Curfew 10:00pm
General Admission Lawn Seating / All Ages
SET TIMES **Subject to change**
GATES OPEN: 5:30 PM
HURRAY FOR THE RIFF RAFF: 7:00 PM
BON IVER: 8:15 PM
CURFEW: 10:00 PM
From Vancouver: TransCanada Highway 1, Exit 32 to Sprott St.
From East: TransCanada Highway 1, Exit 33 to Canada Way
ENTRY TO THE VENUE
There are two (2) public entrances to the venue, Main East Gate and West Gate. The Main East Gate is located on the northeast side of the venue, next to the Shadbolt Centre.
Ticketmaster "Will Call" is located at this entrance. All patrons picking up tickets from Will Call and those with tickets can access the site at this gate.
Anyone picking up tickets from the Deer Lake Ticketmaster Will Call Box Office at the Main Gate must ensure they have the matching credit card used to purchase the tickets, photo I.D. and the confirmation number of the ticket order.
The West Gate is located on the northwest side of the venue.
Both entrances feed from Deer Lake Avenue off Deer Lake Parkway or Canada Way. Signs will point patrons in the direction of site access.
DEER LAKE AVENUE TRAFFIC ADVISORIES
From 4 to 11pm, Deer Lake Ave. will be closed to eastbound traffic between Deer Lake Parkway and Sperling Avenue. Bus service will continue in both directions during this time. Traffic coming onto Deer Lake Avenue will enter at Canada Way and Deer Lake Avenue (by the Burnaby Village Museum) and then proceed west with the option to exit at either Century Park Way or Deer Lake Parkway.
DROP OFF/PICK UP ZONE
Is located in the angled parking stalls on the north side of Deer Lake Avenue directly across from the North Lot at the Shadbolt Centre for the Arts.
Parking in and around Deer Lake Park is limited. Utilizing transit, carpools, or bicycles to attend events is encouraged. Bike racks are located on site.
Parking at Deer Lake Park, Shadbolt Centre and associated buildings will be restricted to production and emergency vehicle parking only on the day of show. However, limited sections of the Shadbolt Centre’s North Parking Lot will be available for vehicles displaying official SPARC (parking permit for people with disabilities) parking decals on a first come, first served basis. There will also be limited parking available in the North Parking Lot for motorcycles and scooters, based on a first come first served basis. Please access this lot by coming westbound from Deer Lake Avenue and Canada Way. Please Note: You can access the parkade after 5pm on show day.
ACCESSIBLE PERMIT PARKING
For vehicles displaying the official accessible parking permit (SPARC), limited parking will be available in the Shadbolt Centre's North Parking lot on a first come first served basis. Vehicles must access this area from the east end of Deer Lake Avenue at Canada Way (by Esso Gas Station).
Bicycles will not be permitted inside the site, but bike racks will be available near the Main Gate and the West Gate on a first come, first served basis. Owners must provide their own locks and leave bicycles at their own risk.
The following bus routes service the Deer Lake Park area and include stops at Lougheed Mall, Brentwood Mall, and Metrotown:
• 110 Lougheed Stn/Metrotown Stn
• 123 New West Stn/Brentwood Stn
• 129 Metrotown Stn/Edmonds Stn
• 136 Lougheed Stn/Brentwood Stn
• 144 SFU/Metrotown Stn - includes stop at Shadbolt Centre and connects to the Millenium Skytrain Line at Sperling/Burnaby Lake Station, and the Expo Line at Metrotown Station.
The closest bus loop to the site is located at Burnaby City Hall.
For further transit information, please contact Translink at 604-953-3333 or click on “Trip Planner” at www.translink.bc.ca
During large scale events in Deer Lake Park, there may be a last-minute decision to temporarily halt bus service on Deer Lake Avenue. This decision is made by RCMP in collaboration with transit authorities and may not be passed on right away to event staff in order that the public can be advised. In most cases, Translink will post an “Interruption of Service” notice on the bus stops in question on Deer Lake Avenue. If you arrive at the bus stop and wait for a specific bus that is late to arrive or there are many others waiting at the stop, it is likely the service has been temporarily interrupted. We would like to suggest that you walk over to the bus loop at Burnaby City Hall. Proceed west on Deer Lake Avenue to Deer Lake Parkway and turn north (right) to City Hall bus loop.
A drop-off and pick-up only zone will be designated in the Deer Lake Avenue stalls directly across from the North Lot at the Shadbolt Centre for the Arts.
A designated Accessible Seating area for any patrons requiring wheelchair, ADA or special seating consideration will be located on site.
If you have already purchased a standard general admission ticket for this show and require an Accessible Seating ticket, please contact Live Nation at LNWesternCanadaHelp@LiveNation.com with your ticket order confirmation number.
The designated Accessible Seating area is located at the North East end of the concert bowl. While both main entrances are wheelchair accessible, use of the Main East gate is recommended.
While there will be a designated staff member available to provide some assistance if needed, Accessible Seating patrons who require an attendant are encouraged to purchase an Attendant ticket from Ticketmaster. There will be 1 Attendant permitted per Accessible Seating ticket permitted in the designated seating area.
Re-entry to and from the Accessible Seating area is permitted, but patrons are asked to keep their Accessible Seating ticket or voucher with them in order to re-access the area. Wheelchair accessible toilets are located next to the platform.
Children aged 10 years old and under will be permitted for free. Ear protection is strongly recommended for children.
The designated First Aid tent is located on the east side of the site.
FOOD AND BEVERAGES
A variety of food and beverage options will be available on site.
Outside food and beverages, aside from empty personal reusable bottles, are not permitted on site. There will be a free water station on the concert site where concert goers will be able to fill their bottles.
- Cravings Kettle Corn (vegetarian options)
- Lemon Heaven (vegetarian options)
- Rocky Point Ice Cream (vegetarian options)
- Dim Sum Express
- Rotato Express (vegetarian options)
- TNT Wraps (vegetarian options)
- Wildcat Grill
- Thai Box Truck
- La Bomba Taqueria
- Whistler Fire Wood Pizza (vegetarian + vegan options)
- Mr. Tubesteak
- Cheese Street Grillers (vegetarian options)
Alcoholic beverages can be purchased with cash only from the on-site beer garden, located at the north end of the park near Shadbolt Centre.
• As required by law, ANYONE appearing under 40 years of age will be asked to produce 2 pieces of Government Issued ID.
• ID must have name, date of birth, photo and signature.
• DAV (Drinking Age Verified) wristbands are available upon arrival, and at the point of purchase for drink tickets.
• DAV wristbands must be worn by anyone consuming alcohol.
• Only 2 drinks can be served per person at one time.
Two (2) ATM units will be located on site.
ITEMS NOT PERMITTED ON SITE
The following items are not permitted on site: bottles, cans, alcohol, umbrellas of any design, lawn chairs of any design, coolers, banners, frisbees, tents, knives, weapons, glass, video/audio recording equipment, laser pointers, musical instruments, skate boards, hula hoops, barbeques, outside food and beverages, electronic tablets of any size, professional cameras (defined as any with a detachable lens or zoom lens that extends more than 2 inches), video/audio recording equipment (including tripods, go pros, selfie sticks, monopods), pets (except service animals). Please Note: The above item list is subject to change without notice based on safety and audience experience concerns.
• Bags will be subject to search at the gate prior to entrance.
• Festival Lawn at Deer Lake Park is a general admission, lawn-seating environment with no reserved seats. No lawn chairs of any design will be permitted on site. Blankets, as well as legless camping chairs that sit flat to the ground are welcome. A designated seating area for any patrons requiring wheelchair, ADA or special seating consideration will be located on site.
• Personal empty reusable bottles are welcome.
LOST AND FOUND
If you misplace an item at an event, please speak to uniformed venue security staff at the East gate, while they are on site the night of the event.
For inquiries about missing items after the event has taken place, please contact LNWesternCanadaHelp@Livenation.com for inquiries about missing items.
Smoking and vaping is not permitted anywhere on site for Live Nation events.
Deer Lake Park is located in a residential area. Please respect our neighbours by keeping this area clean and placing all trash or recycling in the bins provided around the site.
As Deer Lake Park is an outdoor venue, please be prepared for all weather conditions. The show will happen - rain or shine!
For any other enquiries, please contact Live Nation at LNWesternCanadaHelp@livenation.com
Enjoy the show!