

You can find us at 6450 Deer Lake Ave., Burnaby, BC. From Vancouver, recommended to take TransCanada Highway 1, Exit 32 to Sprott St. From East, recommended to take TransCanada Highway 1, Exit 33 to Canada Way.
There are 2 public entrances to the venue: Main East Gate & West Gate. Both entrances feed from Deer Lake Avenue off Deer Lake Parkway or Canada Way. Signs will point patrons in the direction of site access.
The Main East Gate is located on the northeast side of the venue, next to the Shadbolt Centre. The West Gate is located on the northwest side of the venue. All guests with tickets already can enter through this gate.

First come first served parking is available at the Burnaby Village Museum lot after 4:30PM. Please note, Deer Lake Ave will be closed to regular traffic from 4PM to 11PM. To promote public safety and reduce traffic gridlock, traffic plans will be implemented on show days; please be sure to review here.
Multiple bus routes service the Deer Lake Park area and include stops at Lougheed Mall, Brentwood Mall, and Metrotown. The closest bus loop to the site is located at Burnaby City Hall.
Bicycles will not be permitted inside the venue. Limited bike racks are available near the East Gate entrance.

Click below for our Know Before You Go guide, packed with everything you need to know before arriving at Deer Lake Park including bag policies, accessibility information, food & beverage, and more.

The Box Office is located at the Main East Gate entrance. There is no will call/box office pick up. Tickets are non-refundable. For shows that aren’t sold out in advance, tickets will be available for purchase at the venue on the night of show beginning 30 minutes prior to the gates opening. The box office accepts all major credit cards such as AMEX, MC and VISA, cash & debit.